General Conditions of Sale (GCS)

1. Legal information
This site is published by:
CLAP Apparel
15 Rue Albert Legrand, 94110 Arcueil, France
Email address: clapapparel@gmail.com
Sole proprietorship registered in France.

2. Scope of application
These general terms and conditions of sale (GTC) govern sales made on the site www.clapapparel.fr (or store hosted by Shopify), for all products offered (ready-to-wear, accessories, decoration, stationery).
Any order implies unreserved acceptance of these General Terms and Conditions.

3. Products
The products offered for sale are those described on the website. CLAP Apparel strives to present the essential characteristics of the products with the greatest accuracy. The photographs have no contractual value.

4. Orders
The order is validated once payment has been accepted. A confirmation email will be sent to you with the order summary.
CLAP Apparel reserves the right to cancel any order in the event of a dispute with the customer, product unavailability or suspicion of fraud.

5. Prices and payment terms
Prices are indicated in euros (€) including tax (VAT not applicable – article 293 B of the CGI), excluding delivery costs.
Payment is made online using the methods offered on the site (credit card, PayPal, etc.). Payment is 100% secure.

6. Delivery
Available delivery methods:
- Mondial Relay (France & Near Europe): Delivery to a relay point with tracking – €5.90
- Colissimo (France & International): Home delivery with tracking – €8.80
- Chronopost Express (France): Express home delivery within 24 hours (price according to weight)

Processing and shipping times:
Orders are prepared and shipped within 24 to 48 business hours. An email with a tracking number will be sent to you upon shipment.

Delivery times:
Delivery times depend on the carrier chosen and the destination. CLAP Apparel cannot be held responsible for any delays caused by the carrier.

7. Returns & Exchanges
Withdrawal period:
You have 14 days after receipt to request a return.

Return conditions:
- Items must be new, unworn, unwashed, and in their original or suitable packaging.
- Return costs are the responsibility of the customer (except in the event of an error on our part)

Procedure :
To initiate a return, contact us at clapapparel@gmail.com with your name and order number.

Package not collected from relay point:
If the package is not collected within the time limit and returned to us, the return shipping costs charged by the carrier will be deducted from the refund.

Refund :
Once the return is received and verified, the refund will be made within 5 to 7 working days to the original payment method.

8. Liability
CLAP Apparel cannot be held liable for damages related to improper use of purchased products. CLAP Apparel's liability is in any event limited to the amount of the order.

9. Intellectual Property
All elements of the site (texts, images, logos, design, etc.) are the exclusive property of CLAP Apparel. Any partial or total reproduction is prohibited without prior written authorization.

10. Personal data
The information collected is necessary for order processing and sending communications. In accordance with the French Data Protection Act, you have the right to access, modify, and delete your data. To exercise this right, contact us at clapapparel@gmail.com

11. Applicable law
These General Terms and Conditions are subject to French law. In the event of a dispute, an amicable solution will be sought before any legal action. Failing this, the French courts will have sole jurisdiction.